Passionate about customer success? Help our clients thrive with your expertise and dedication.
Ghent, BE
Full-time
👋 Hi there, we're Powernaut.
We are building the next generation power plant, powered by end-consumers, instead of the traditional large-scale power plants.
This one doesn't take fossil fuels or radioactive isotopes, but instead manages the renewable energy and flexible devices (cars, heat pumps, ...) of end-consumers to generate more or less energy.
The job
The profile
Proven experience in customer success, account management, or a related field.
Professional proficiency in English, with excellent communication and interpersonal skills.
Ability to build and maintain strong relationships.
Proactive problem solver with a knack for anticipating and addressing customer challenges.
Skilled in onboarding, training, and supporting customers to maximise the value they receive from our products.
Strong organisational skills with the ability to manage multiple accounts and priorities effectively.
Passionate about customer satisfaction and committed to delivering exceptional service.
Collaborative team player who works well with other departments to drive customer success.
The offer
Experience the freedom to manage your own work - we just get the job done.
A fresh breath of startup vibes.
Join a dynamic, expert team of quick-thinking and fast-acting individuals.
Make a meaningful and lasting positive impact on our climate.
Grow with us and enjoy continuous learning in the job aspects you love.
Enjoy working in the vibrant and historic Wintercircus in Ghent.
Get the tools you need to get it done.