Paper
FlexOps, the operating discipline behind flexibility
A short paper on why flexibility stalls after the pilot, and how to run it as a business. With a five-level maturity model and four metrics you can measure today.
The problem the paper starts from
Most flexibility is bought, then barely used
Great Britain in 2025: plenty of flexibility tendered, a third of it contracted, and almost none of it dispatched. Small assets like home batteries, heat pumps and EVs show the same gap.
22 GWh is the 9 GW of contracted power running flat out for about two and a half hours. Source: Energy Networks Association, 2025.
A working definition
FlexOps is running flexibility as a continuous practice, not a project, with asset, market and business operations working from the same data.
Inside the paper
Four things your team can use
The definition
What FlexOps is, and what it is not.
The maturity model
Where your operation sits today, and the next step up.
The four metrics
The numbers that show whether flexibility is paying.
The anti-patterns
The traps that keep flexibility stuck in pilot.
The maturity model
Five levels. Where are you?
Most operators sit at level one or two. The jump to level three makes the biggest difference. The paper explains what each level looks like and what holds it back.
Download the full paper
The full model, the four metrics, the Romande Energie case and three first steps. It lands in your inbox straight away.